Our Program Policies

Student information

Iowa State University does not discriminate on the basis of race, color, age, religion, national origin, sexual orientation, gender identity, sex, marital status, disability, or status as a U.S. veteran.

Inquiries can be directed to:

The Director of Equal Opportunity and Diversity
3680 Beardshear Hall
515 Morrill Road 
Ames, IA 50011
515-294-7612

Privacy

Iowa State University is committed to protecting the confidentiality and privacy of our student interns’ personal information and education records. For more information about protection of privacy and access to personal files, please visit the Registrar’s website.

ACEND® Std 10.1.b Student progression and professionalism

(ACEND® Std 10.1.b) Policy Name:  Student Progression and Professionalism

Policy: The intern successfully completes the DI to establish eligibility to sit for the national RD exam.  Interns are assessed for their ability to be successful in the program and dietetics profession through formal review process using DICAS application materials and standard review form.  To identify academic difficulties early in the internship, an intern’s performance is monitored throughout internship using such things as exams/quizzes, preceptor evaluation, performance standards, minimum expectation benchmarks; when appropriate remedial support is offered and/or intern is counseled about other opportunities. Throughout learning experiences interns are expected to exhibit professional behavior and integrity as noted in the Academy of Nutrition and Dietetics Code of Ethics and the ISU policy for Academic Integrity.

Purpose:  To ensure that rules and guidelines for intern progression and professionalism is available to interns.  To aid intern’s progress to entry-level registered dietitian competency and professionalism.

ACEND® Std 10.2.p Withdrawal and refund of tuition and fees

(ACEND® Std 10.2.p) Policy Name:  Withdrawal and refund of tuition and fees

Policy: Withdrawal from the program and refund of tuition and fees is regulated through ISU policies.  Information regarding withdrawal and refund of tuition and fees is provided to the intern through the DI Handbook with ISU Webpage URL’s.   Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that rules and guidelines for withdrawal from and refund of tuition and fees of the program are provided to interns in a written format and that acknowledgement is received by the Internship Program that the intern understands of rules and guidelines for withdrawal from and refund of tuition and fees of the program.

ACEND® Std 10.2.r Protection of privacy of student information

(ACEND® Std 10.2.r) Policy Name:  Protection of privacy of student information

Policy: Intern records and personal information is covered by ISU Registar policies. Policies conform with the FERPA, Family Educational Rights and Privacy Act.  Intern’s personal internship files are stored in locked filing cabinet and electronically in the protected ISU electronic domain.  Student identity is verified via use of ISU Net-ID.  Only those enrolled in the ISU DI have access to the BBL courses.  The use of BBL requires that the intern accesses the course via the student’s unique ISU Net-ID and password.  Each student is enrolled into BBL at the start of the internship.  Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that information regarding intern’s records and privacy are provided to interns in a written format and that acknowledgement is received by the Internship Program that the intern understands the program’s schedule and timeline. 

ACEND® Std 10.2.s Access to personal files

(ACEND® Std 10.2.s) Policy Name:  Access to personal files

Policy: Intern’s access to personal files  is covered by ISU Registar policies.  Policies conform with the FERPA, Family Educational Rights and Privacy Act.  Intern’s personal internship files are stored in locked filing cabinet and electronically in the protected ISU electronic domain.  Interns acknowledge in writing their understanding of and agreement with the information.

From ISU Registrar page Students have the right to review upon request any records that pertain directly to them, and may obtain a copy of the record for a fee. This provision does not apply to records to which the student has waived his or her right to review, nor does it apply to medical and counseling records.

Purpose:  To ensure that information regarding intern’s access to personal files are provided to interns in a written format and that acknowledgement is received by the Internship Program that the intern understands their rights regarding access to personal files.

ACEND® Std 10.2.t Access to student support services

(ACEND® Std 10.2.t) Policy Name:  Access to student support services

Policy: All interns regardless of location are considered full time ISU Graduate students and thus have access to all student support services including but not limited to: health services, counseling, testing, and financial aid.

Any fees related to the service is paid by the intern.  Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that interns have information regarding access to student support services in a written format and that acknowledgement is received by the Internship Program that the intern understands their rights regarding access to personal files.

ACEND® Std 10.2.l Discipline and termination

(ACEND® Std 10.2.l) Policy Name:  Discipline and termination

Policy: The intern may be disciplined or terminated for reasons including but not limited to: unsatisfactory academic performance, inappropriate behaviors and perceived attitudes, criminal behavior.  See “Unsatisfactory Performance” in “Requirements for Successful Completion” in DI Handbook.  The DI adheres to ISU policies/procedures. Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that rules and guidelines for discipline and termination are available to interns. To aid intern’s progress to entry-level registered dietitian competency.

Internship/graduate certificate successful completion requirements

(ACEND® Std 10.2.m) Policy Name:  Internship/graduate certificate Successful Completion Requirements

Policy:  Successful completion of the dietetic internship results in receipt of the DI Verification Statement and an ISU Graduate Certificate in Dietetics Internship.  Interns must complete the required hours of supervised practice and demonstrate satisfactory performance and competency throughout program rotations as evaluated by Iowa State University (ISU) Dietetics Internship (DI) faculty members and facility preceptors, and receive at least a B grade in each of the 3 required courses (FSHN 554: Dietetic Internship I, FSHN 555: Dietetic Internship II, FSHN 556: Dietetic Internship III). Specific components of successful completion of the program requirements are discussed with the interns. Interns acknowledge in writing their understanding of and agreement with the Program Handbook.

Purpose:  To ensure that interns are aware of components and requirements related to successful completion of all requirements of the ISU DI results in the achievement of a Graduate Certificate in Dietetics Internship from Iowa State University of Science and Technology and the DI Verification Statement. To ensure that rules and guidelines for successful completion of the program are provided to interns in a written format and that acknowledgement is received by the Internship Program of the intern understands of successful completion of the program.  Graduation and DI completion requirements includes the maximum amount of time allowed to complete DI requirements.

ACEND® Std 9.3.h Individual program completion time limit

(ACEND® Std 9.3.h ) Policy Name:  Individual program completion time limit

Policy: Individual program completion time limit (std. 6.2)

Policy:  Each intern must complete the full-time ISU DI by the end of week 25, the scheduled end of the program. The internship is fast-paced and accelerated with all required supervised practice hours and learning activities designed to be completed within that timeframe. In extreme circumstances which might include medical emergency or the need for educational remediation an intern’s individual learning timeframe may be extended beyond 25 weeks up to 38 weeks (150% of original 25-week plan).  Decisions to extend the intern’s time are made on individual basis by the program director with input by intern’s instructors and preceptors.

Purpose:   To define specific timeframe to complete program. To ensure that ISU DI, the intern and preceptors have common expectations of participation and completion requirements.

ACEND® Std 10.2.n DI verification statement

(ACEND® Std 10.2.n) Policy Name:  DI Verification Statement 

Policy:  The DI Verification Statement (VS) will be granted to those interns who have met all requirements of the ISU DI including, but not limited to, total number of supervised practice hours, professional performance evaluations, assignments and exams.

Purpose:  To ensure that rules and guidelines for granting of DI VS are provided to interns in a written format.

ACEND® Std 10.2.g and 10.2.h Filing complaints

(ACEND® Std 10.2.g and 10.2.h) Policy Name:  Filing Complaints

Interns may file complaints according to University procedures.  As noted in university information the intern may file grievance with the department chair instead of the program director. Retaliation is not permitted by any of the parties: DI program director, faculty or staff, intern, preceptor.

After all other options for resolution with the program and ISU have been exhausted, any individual may file complaints about any accredited program with ACEND®. Note that ACEND® will investigate only signed allegations that the program is not in compliance with accreditation standards or policies.  More information is located at ACEND®ACEND® can be contacted by email (ACEND@eatright.org), phone (1-800-877-1600 x5400), or mail (120 South Riverside Plaza, Suite 2190, Chicago, IL 60606-6995).   

Purpose:  To ensure that interns and preceptors understand their rights to protected complaints and grievances.

ACEND® Std 10.2.k Program retention and remediation

(ACEND® Std 10.2.k) Policy Name:  Program Retention and Remediation

Policy: The intern who is not meeting performance criteria is identified using formal and informal assessment and evaluation information.  Interns may be offered the opportunity to improve performance through such means as: additional case study work, additional supervised practice hours in a topic area and study guides. In the event that the intern is not able to meet performance criteria the intern may be encouraged to withdraw from the program.  Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that rules and guidelines for retention in program and offers of remediation are available to interns.  To aid intern’s progress to entry-level registered dietitian competency.

ACEND® Std 10.2.d Facility Security Requirements: background, drug abuse, finger print

(ACEND® Std 10.2.d) Policy Name: Facility requirements:  Drug testing and criminal background checks if required by supervised practice facility

Policy: Interns are required to meet rules and regulations which are applicable to his/her performance in the facility.  This may include drug testing and criminal background check. Interns are responsible for initiating any required testing/checks and for all related costs. In the event the results are not considered satisfactory by the facility, the intern may not be permitted to complete supervised practice at facility. Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that interns understand responsibilities related rules and regulations at facility for supervised practice.

ACEND® 2012 Std 19 Intern responsible for facility fee if required

(ACEND® 2012 Std 19) Policy Name:  Intern responsible for facility fee if required 

Policy: Intern responsible for facility fee if required 

Policy: Per Iowa State University policy, the ISU DI does not pay facilities or preceptors to provide supervised practice or learning opportunities for dietetic interns.  In the event that an intern’s identified facility requires a fee for the intern to complete supervised practice hours and learning activities with its staff and resources, the intern is required to pay that fee in addition to standard ISU DI tuition and fees.  If the facility requires that the fee is paid by ISU DI, then ISU DI will pay the fee and bill the intern the exact amount. The intern will not receive the DI Verification Statement until all program requirements are completed including payment of additional facility fees.  (This fee is not related in any way to ISU tuition/fees.)

Purpose:   To clarify expenses borne by the intern.  To ensure that ISU DI, the intern and preceptors have common expectations of expenses paid by the intern. 

Program information

ACEND® Std 4 Ongoing program improvement

(ACEND® Std 4) Policy Name:  Ongoing Program improvement

Policy:  On-going program improvement of the ISU Dietetic Internship identifies the program’s strengths and areas for improvement. Program improvement discussions among DI faculty and staff occur at least annually.

Purpose:  To ensure that the program is utilizing PAP data to demonstrate that it is achieving its mission, goals and objectives while demonstrating program is operating in the interest of students and the public.

ACEND® Std 6.3 Policy for educational content review

(ACEND® Std 6.3) Policy Name:  Policy for educational content review

Policy:  Educational content of the ISU DI will be reviewed on an on-going basis.  Modifications and changes will be made to the educational content as deemed appropriate and necessary at least once every 3 years.

Purpose:  The review procedure of educational content insures that information, pedagogy, and materials are current and reflect best dietetics practice and best higher education practice. Information, pedagogy and materials are modified as needed following review.

ACEND® Std 7, 14 Policies for surveys and evaluations

(ACEND® Std 7, 14) Policy Name:  Policies for surveys and evaluations

Policy:  Surveys and evaluations are utilized by the ISU DI to monitor achievement of program mission, goals and objectives.

Purpose:  To ensure that surveys and evaluations are completed in a timely, methodical manner.  Data gathered is utilized to identify trends and/or needed modifications.

ACEND® Std 15 Program director responsibilities

(ACEND® Std 15) Policy Name:  Program director responsibilities

Policy:  Program Director has the authority and responsibility to manage the program.

Purpose:  To explain in detail all the responsibilities of the Program Director in  accordance with the written ISU Personal Responsibility Statement and 2012 DI Accreditation Standards. 

Responsibilities of the Program Director

Responsibility YES
15.2.a  – Development of policies and procedures for effectively managing all components of the DI and to ensure fair, equitable and considerate treatment of prospective and enrolled students (such as program admission, retention and completion policies)  X
15.2.b   – Student recruitment, advisement, evaluation and counseling  X
15.2.c   – Maintenance of DI accreditation, including timely submission of fees, reports  X
15.2.d  – Maintenance of DI intern records, including transcripts and DPD verification statements for admission, rotation schedules and verification statements at completion; DI verification statements must be kept indefinitely  X
15.2.e – Maintenance of complaints about the DI received from interns or others, including disposition of the complaint  X
15.2.f – Ongoing review of DI curriculum to meet the accreditation standards  X
15.2.g – Communication and coordination with DI faculty, preceptors and others involved with the program  X
15.2.h – Facilitation of processes for continuous assessment of program and student  learning outcomes  X

ACEND® Std 1.5.c Program record maintenance, including student complaints and resolution

(ACEND® Std 1.5.c) Policy Name:  Program record maintenance, including student complaints and resolutions

Policy:  Program record maintenance, including student complaints and resolutions, is required to assure program accuracy and accountability.

Purpose:  Program record maintenance plans are designed to ensure adequate information is kept on all interns. Program records include intern verification statements.

Procedures: 

Intern Records:

  • All records maintained in locked file cabinets. Electronic records created beginning Spring 2012 for all interns.
  • Student records include evaluations, complaints and other pertinent information. 
  • Verification statement added upon program completion.
  • 0 – 5 year post completion intern skeleton records maintained includes DI and DPD verification statements, original final transcripts, signed program documents, rotation schedule and other pertinent information. (per CDR, ACEND®)
  • 6 year – lifetime only DI Verification Statement is required to be kept.  May be stored electronically. (per CDR, ACEND®)
  • For any student who does not complete program, the entire record maintained for 7 years then destroyed.

Intern complaints/resolution:  Kept indefinitely electronically on University secure system.

Contact information ACEND® staff

Policy:  Interns, preceptors, the general public,  DI program faculty and staff shall be provided with the ACEND® contact information. Information located on program webpage.

Purpose:  Provide contact information for ACEND® staff

ACEND®
120 South Riverside Plaza, Suite 2190
Chicago, IL 60606-6995
312-899-4876 or 1-800-877-1600 extension 5400.

Email: ACEND@eatright.org

ACEND® Std 9 Information to prospective students and public

(ACEND® Std 9) Policy Name:  Information to prospective students and public

Policy: The DI program provides clear, consistent and accurate information about all program requirements to prospective students and general public.   The information includes: overall program description, credentialing as a registered dietitian, cost to intern including estimated tuition and fees, accreditation status with ACEND® information, admission requirements, sample program calendar, and program completion requirements.  Program outcomes data is available upon request.  Information is available on the DI webpage and by request.

Purpose:  To ensure that prospective students and general public have accurate information about the ISU DI.

ACEND® Std 9.3.g Scheduling and calendar including vacation and holidays

(ACEND® Std 9.3.g) Policy Name:  Scheduling and calendar including vacation and holidays

Policy: Interns are provided with an individualized program schedule. Schedule reflects minimum required 1200 supervised practice hours and required domains. Holidays are observed as they are scheduled on the University calendar and facility schedules.  University breaks are NOT observed.  This includes spring, semester, Thanksgiving, and inclement weather breaks.  Time lost due to illness or emergencies must be made up in order to complete the required hours of practice.  All absences must be reported by phone to ISU faculty and intern’s current preceptor in the supervised practice facility to which intern is assigned.  Exceptions will be made only for just cause and with the approval of the program director and the cooperating facility.  Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that individual schedules are provided to interns in a written format and that acknowledgement is received by the Internship Program that the intern understands the program’s schedule and timeline. 

ACEND® Std. 10.2.e Interns do not replace employees

(ACEND® Std 10.2.e) Policy Name:  Interns do not replace employees

Policy: Students in supervised practice programs shall not routinely replace employees except for planned professional staff experiences. Affiliated facilities agrees by signing affiliation agreement.  Preceptors agree by signing “Memorandum of Understanding and Verification of Review”.  Interns acknowledge in writing their understanding of an agreement with the information.

Purpose:  To ensure that interns and preceptors understand the educational purpose of supervised practice and not routinely use interns to replace employees.

ACEND® Std 10.2.f Simultaneous employment during the internship

(ACEND® Std 10.2.f) Policy Name:  Simultaneous Employment during the Internship 

Policy: As noted in policy 10.2.e students in supervised practice programs shall not routinely replace employees except for planned professional staff experiences.  However interns may receive supervised practice hours (SPH) while simultaneously working for pay at the facility where they are interning.  Intern must request approval from preceptor, instructor and program director.  All decisions made on an individual basis. 

Purpose:  To ensure that interns and preceptors use reasonable judgment and fair labor practices when interns are employed while interning. Intern in the Clinical, Management and Community supervised practice is a learner and not a Registered Dietitian Nutritionist. Good clinical, management and community supervised practice is interactional for teaching: Provide feedback, deliberate practice and learning activities focused on the competencies for the internship. Evaluation is process to provide feedback to learner.

ACEND® Std 10.2.i Policy for prior assessed learning (PAL)

(ACEND® Std 10.2.i)  Policy Name:  Policy for Prior Assessed Learning (PAL)

Policy:  The Iowa State University (ISU) Dietetic Internship (DI) participates in the Prior Assessed Learning (PAL) program recognized by the Academy of Nutrition and Dietetics, Accreditation Council for Education in Nutrition and Dietetics (ACEND®) and Commission on Dietetics Registration (CDR). The PAL program is designed to grant credit towards supervised practice hours in specific rotations of the internship based on the qualified applicant’s learning/knowledge, as demonstrated through paid work or volunteer experiences. The credit is not for the experience, but is given when an applicant demonstrates an increase in knowledge and learning.  Experiences considered for PAL must meet competencies required by ACEND® and must be experience received post-graduate/post DPD verification statement. PAL credit is not given simply for experience or college coursework.

Purpose: Ensure that the Iowa State University (ISU) Dietetic Internship (DI) has a systematic process to administer, evaluate and document PAL.

ACEND® Std 10.2.j Formal assessment of student learning

(ACEND® Std 10.2.j) Policy Name:  Formal Assessment of Student Learning

Policy: The intern’s learning, performance and progress is assessed formally at predetermined intervals through the program; minimally at the beginning, midpoint and end.  Throughout the internship assessment includes preceptor evaluation of intern performance and progress, scoring on application exams, assessments, and exams, scoring on assignments, projects and case studies. See syllabi and “Evaluation of Satisfactory Performance”. Interns acknowledge in writing their understanding of an agreement with the information.

Purpose:  To ensure that interns are aware of and understand the assessment and evaluation process within the DI. To aid intern’s progress to entry-level registered dietitian competency.

Safety/Insurance

ACEND® Std 10.2.b Liability for safety to/from assigned areas

(ACEND® Std 10.2.b) Policy Name:  Liability for safety in travel to/from assigned areas

Policy: Interns are responsible for their own transportation to and from all assigned facilities and experience sites.  The University is not responsible for accidents students may have in private automobiles.  Students are expected to maintain automobile liability insurance. Interns acknowledge in writing their understanding of an agreement with the information.

Purpose:  To ensure that interns understand responsibilities for own safety.

ACEND® Std 10.2.c Injury or illness while at facility for supervised practice

(ACEND® Std 10.2.c) Policy Name:  Injury or illness while at facility for supervised practice

Policy: Experience facilities are not responsible for care for non-work related accidents or illnesses.  If intern is injured or develops a work related illness in a facility, emergency treatment will be provided according to facility protocol.  The intern may be charged a fee for this treatment.  The University is not responsible for illnesses or injury interns may have while students may have at facility for supervised practice.  Interns acknowledge in writing their understanding of and agreement with the information. Facilities agree to this responsibility by signing the Affiliation Agreement. 

Purpose:  To ensure that interns understand responsibilities related to injury or illness while at facility for supervised practice.

ACEND® Std. 10.2.a Insurance requirements

(ACEND® Std 10.2.a) Policy Name:  Insurance requirements: health, accident, auto, professional liability

Policy: Interns are required to show proof of health and accident insurance coverage.  Interns are expected to maintain automobile liability insurance. Health, accident and auto insurance are intern’s own expense.  ISU DI maintains professional liability for interns in the amounts of $1 million individual and $3 million aggregate using an “A” rated company. In some instances interns may be required to purchase additional liability insurance coverage if facility, agency or state require higher amounts of coverage*. Interns acknowledge in writing their understanding of and agreement with the information.

Purpose:  To ensure that interns are covered for health, accident, auto and professional practice concerns.

Facilities

ACEND® Std 8.1.a and 8.1.b Policy for affiliation agreements

 (ACEND® Std 8.1.a and 8.1.b) Policy Name:  Policy for Affiliation Agreements

Policy:  Written affiliation agreements are required between intern supervised practice facilities and ISU DI. A reasonable effort is made to execute signed written affiliation agreements for all locations especially those where the intern is in place more than 40 hours and/or where the intern is involved with direct patient care and related tasks.  When the intern is completing a shadow/observation-only experience, written affiliation agreements are encouraged but not required.  In the event no agreement is entered into by the parties, each party in the shadow/observation-only experience will be responsible for the liabilities arising out of their own conduct and the conduct of their officers, employees and agents.

Purpose:   To protect patients/clients, intern/student, the institution/organization. To ensure that ISU DI and the facility have a common understanding of participation requirements borne by ISU DI, by the facility and by the intern. The affiliation agreement is reviewed by ISU counsel before signatures of the administrators with appropriate authority are obtained. 

ACEND® Std 8.1.a Adequacy of facility evaluation

 (ACEND® Std 8.1.a) Policy Name:  Adequacy of facility evaluation

Policy: Policy: Each facility must have appropriate number of staff to coordinate the intern’s learning experiences. Due to the nuances related to different rotations, facilities and learning needs each facility is evaluated individually. For example, if a facility is to be used as part of a renal rotation, there must be proof of renal patients in the facility. The facility information is reviewed by ISU program director, faculty and staff during the application review process and again after the intern is matched to the program. Interns evaluate preceptors and thus facilities throughout the internship. If a facility is deemed unacceptable, efforts will be made to remedy the situation or totally remove the intern and place intern in another location. Purpose: To protect patients/clients, intern/student, the institution/organization. To ensure that ISU DI and the facility have a common understanding of participation requirements borne by ISU DI, by the facility and by the intern.